Exchange and return policy

Return and Exchange Policy

• The right to return and exchange is guaranteed to all our customers and applies to all products offered on our store
• All products displayed on our store are subject to the return and exchange policy under the terms and conditions specified on this page
• Returns are accepted within 6 days and exchanges within 15 days from the date of purchase
• Please contact us through the "Contact Us" page or directly to request a return or exchange
• A full refund will be provided if the product received is completely different from the product description on our site
• We are not responsible for any expectations of product use not mentioned on the product page on our site
• A fee of 70% or at least 150 dirhams will be deducted if the customer does not want the product and it has no defect or issue